Not Using CRM? Here’s 4 Reasons Why That’s Bad For Business

  You’ve heard a lot about CRM systems and how useful they are, but you haven’t gotten around to implementing one for your own company. You already have enough to train your staff on and you don’t need any more. Well, you might be wrong. 75% of sales managers say that using a CRM system helps to increase their sales. As well as that,… read more.

Sales Enablement: How and Why You Should be Using It

  What if I told you there was one thing you could do that would increase your productivity, efficiency, revenue and so much more? Would you be willing to try it? Well sales enablement is that very thing, and if you haven’t already got a sales enablement strategy in place then you’re already behind your best-in-class competitors. Sales enablement is still a fairly new… read more.

Building An Effective Sales Development Team

Sales Development is not new, but with more technology available to make the process easier, it’s becoming a go-to for a lot of B2B companies. It’s an important system to develop as it helps to make your whole sales process, quicker, more efficient, and most importantly, more profitable. Sales development is focused at the beginning of the sales cycle (or the top of the… read more.

Sales Acceleration: Why it’s Crucial for Inside Sales

Inside Sales has become a hot topic in recent years. It’s no longer all about the Outside teams talking to customers face to face. Over 70% of customers don’t even want the face to face meetings, as they do such a large part of the sales process themselves before going anywhere near a Sales rep. So obviously, companies need to have a strong Inside… read more.

How CRM Can Help Your Business Drive Sales

It’s estimated that when CRM is implemented, for every $1.00 spent, a business’ average return on investment (ROI) is $5.60. But what exactly is CRM and how can it help your business to drive sales? CRM stands for Customer Relationship Management and it involves the supervision and analysis of customer interactions with a business in order to improve the relationship between company and customer… read more.

6 Top Tips to Boost Customer Retention

A boost in customer retention by just 5% can lead to an increase in profits by 25% to 95%, according to the Harvard Business School. Yet many B2B companies focus too much of their efforts in acquiring new customers. One thing many B2B companies certainly share is fierce competition, so it’s a lot more cost effective to maintain existing relationships with customers. That is… read more.

Is Sales Becoming Too Automated?

With the widespread adoption of sales force automation and CRM in recent years, it is probably a good time to stop and ask: Is sales becoming too automated? What is the purpose of sales reps? Do we even need them anymore? A rhetorical question, but the expectations we should have with automation are worth looking at. Sales automation software/services are definitely a valuable investment… read more.